Who we are

Our website address is: https://www.xrack.us.

Privacy Policy

Last updated: 09/25/2023

B&R Innovations, DBA; X-Rack (“we,” “us,” or “our”) operates www.xrack.us This Privacy Policy informs you about our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data.

By using the Website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  • Personal Information: While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Usage Data: We may also collect information that your browser sends whenever you visit our Website (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Use of Data

We use the collected data for various purposes, including but not limited to:

  • To provide and maintain our Website.
  • To notify you about changes to our Website.
  • To allow you to participate in interactive features of our Website when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Website.
  • To monitor the usage of our Website.
  • To detect, prevent, and address technical issues.
  • To fulfill any other purpose for which you provide it.

Disclosure of Data

We may disclose your Personal Data in good faith when we believe such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with our Website.
  • Protect the personal safety of users of our Website or the public.

Security of Data

The security of your data is of utmost importance to us, and we are committed to safeguarding it. We employ industry-standard physical, administrative, and technical measures to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction.

Data Encryption: Our website uses SSL/TLS encryption to protect data in transit, ensuring the secure transmission of information between your browser and our servers. Look for the padlock symbol in your browser’s address bar to verify the use of a secure connection.

Access Control: Access to your Personal Data is restricted to authorized personnel who have a legitimate need to access this information to provide services or support to you. These individuals are bound by confidentiality obligations.

Data Retention: We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Security Monitoring: We continuously monitor our systems for potential vulnerabilities and attacks. While we employ advanced security measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Breach Response: In the event of a data breach that compromises the security of your Personal Data, we will notify you and relevant authorities as required by applicable laws. We will take all necessary steps to mitigate the breach and prevent future occurrences.

Your Responsibility: You also play a crucial role in maintaining the security of your data. Please keep your login credentials confidential and do not share them with anyone. If you believe your account has been compromised, please contact us immediately.

Children’s Privacy: Protecting the privacy of children is important to us. We do not knowingly collect or maintain Personal Data from individuals under the age of 18. If we become aware that we have collected Personal Data from children without parental consent, we will take steps to remove that information from our systems.

Contact Us: If you have any concerns about the security of your data or any questions about our security measures, please contact us at info@xrack.us.